1. What services does DebtNova Solutions offer?

DebtNova Solutions offers a variety of services, including:

Telecalling for Debt Collections

Sales Services

Customer Support

Email Support

Chat Support

2. How does DebtNova Solutions help with debt collections?

We specialize in debt collections by managing XBUCKET to 365+ NPA data. Our telecalling team achieves a better conversion rate than other agencies, ensuring successful debt recovery for our clients.

3. How do you provide sales services?

We provide sales services through:

Telecalling

Email Communication

Other Tools

4. What kind of customer support services does DebtNova Solutions offer?

We offer customer support through various channels:

Inbound Support

Outbound Support

Real-Time Query Solving

5. Can DebtNova Solutions handle email support for customer inquiries?

Yes, we provide email support services, responding to customer queries regarding refunds, product concerns, and general inquiries to maintain positive customer relations.

6. How does the debt collection process work?

Our debt collection process starts with identifying the outstanding debts and then contacting the debtors via telecalling and follow-up emails to recover the funds.

7. Do you offer multilingual support for debt collection?

Yes, we provide multilingual support to cater to clients across different regions, ensuring a seamless debt collection experience.

8. What industries doesDebtNova Solutions cater to?

DebtNova Solutions caters to various industries, including financial services, telecom, utilities, retail, and more.

9. How does your real-time chat support work?

Our real-time chat support allows customers to connect with agents instantly to resolve any queries and receive immediate assistance.

10. What are your business hours for customer support?

Our customer support is available Monday to Friday, 9 AM to 6 PM, and we offer extended hours during peak seasons.